Broke after first use
Update, Jan. 2012:
The president of Vapamore says in the comments section of my Vapamore review that he spent "hours" on the phone with me. This is not true. He may have spent hours with the dealer I bought it from, who was concerned that I be satisfied with the purchase and was concerned with my complaints, but Vapamore did not spend "hours" on the phone with me. The president of Vapamore also says the steamer I sent back worked perfectly when the company got it back. I wouldn't have sent it back if it worked. Maybe the returned steamer worked because Vapamore replaced my returned hose with a new one, I don't know. I noticed when I was packing to send the steamer back there was a bulge in the hose near the top of the hose. The tech had told me when I called to report that my new steamer wasn't working that the two most common problems with Vapamore steamers are blown fuses on the steamers and issues with the hose. My new steamer had been used two hours when it began producing...
Great Product for the Money
I almost bought a steam cleaner at twice the price of the Vapamore MR-100 Primo, but decided to try the less expensive Vapamore and can attest that it is a good machine for the money. At half the price of a competitive product, you may have to buy extra brushes (which I ordered right away from the factory), but you can buy a lifetime supply of spare brushes and still not spend as much as $700 total for the effect.
As other reviewers noted, the steam cleaning makes a high pitched noise, so ear protection is recommended if you plan to clean for a half hour or more. This machine does an excellent job on glass, ceramic, wood and tile, but not so great on stainless steel.
As far as carpet cleaning, it is good with small areas; I would not use it for wall-to-wall carpet, but area rugs clean up nicely, especially small stains. If you have cheap carpet, you may not get good results. Wool carpet and good acrylic carpet clean up well.
The smaller nylon brush tip...
One of 3 listings on Amazon for MR-100
Don't know about the other 2 listings for this same unit, but I ordered mine from this Amazon vendor. Unit arrived well packed and I went to work cleaning my large 3 burner plus IR 42" stainless steel propane grill as part of an needed overhaul. Grill has seen many years of service and had caked on grease/carbon that have proven to resist normal grill cleaning. Plus needed some new igniter electrodes that were hidden under the grime. So time to bring out the big guns! The MR-100 took a few minutes to setup and get steaming. Note: unit needs distilled water or you void the warranty. Also, print a copy of your order to send in with the warranty card.
Back to the MR-100. How did the MR-100 do? It removed all of the grease and most of the hard burnt on stuff. Most came off with not much more than a pass over the area with the included brass brush accessory and a wiping down with paper towels. Some needed extra effort and a soaking with oven cleaner spray before steaming the...
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