love my juicer!!!
after literally spending days (total hours spent) researching through all the types of juicers and reading all kinds of reviews and watching videos, i finally decided to go with the omega big mouth. the 10 year warranty is nearly unsurpassed and with this investment i would feel unsafe with 1 year or less warranties. i was a little weary with the negative reviews but went ahead and got it. I am new to juicing but from what i can tell it does a great job. i love my juicer the pulp is very dry (some moisture) but got most of the juice. I don't have the problem with juice flying all over and its very easy to clean and assemble. I highly recommend this to anyone looking to get into juicing!!!
Great warranty, Customer Service, Operation
After reading the comments about this juicer, I am moved to write about this product's performance, as well as, Omega. Let me preface, I have owned and used the 1000 Series (no side shoot)since 1981 - it still works perfectly when used correctly. (i.e. mixing leafy with hard causes the pulp to lay inside in such a way that juicer gets off balance). I am considering purchasing this one as I tire of cleaning out the bowl of the 1000 and want to be able to juice more without having to stop as often.
Now for this Omega. My sister owns two of these, as well as masticating, and blenders as she runs a mobile juice bar. She recently purchased one of these for Earth Day here in Dallas. It arrived 10 days before the event. She plugged it in and started to juice. It began to burn up. She contacted Omega who sent her a replacement within 2 days as well as a little nice surprise that I won't get into. She was up and running for Earth Day with two of these juicers, lemon press,...
Read this if you have had problems with this machine
Caveat: we have had this juicer only about a week, but we have used it multiple times a day since then. As many others have said, a lot of research is needed before investing in a juicer, and deciding which type (auger vs. centrifugal) is best for you is a big part of it. This centrifugal machine is very versatile - it seems to be able to juice almost anything.
If you are hearing rattling or grinding; detecting a burned smell; or getting juice all over your counter via leaks in the machine: YOU DON'T HAVE IT PUT TOGETHER CORRECTLY. We have experienced each of these issues once over the past week. We always stop the machine right away, make sure there are no bits of pulp caught somewhere, carefully put the parts back and close the clips simultaneously, and the problem goes away.
This juicer is quite finicky and takes some practice to make sure the parts are fitting together exactly right. We have even found that it makes a difference if you close the safety clips...
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